About this app
Field service technicians are faced with increasingly complex tasks and customers with high service level expectations. Customers expect instant and accurate responses to service requests, and they demand a high level of performance. To deliver the performance your customers expect, Orbit Mobile Service Orders provides the ability to process service orders using a mobile device. With Orbit Mobile Service Orders, you trade in your clipboards for mobile devices, allowing your utility to control and process information better. Contact Central Service Association for more details.
Latest release
What’s New
NEW • Custom order statuses — Your utility can now define its own service order statuses with their own names and colors. They appear on the order queue, on map pins, on the dispatch screen, in an order's actions menu, and in the Search screen's Status filter. Statuses your administrator has enabled for mobile can be set directly from an order's actions menu, without dispatching. • Itemized disconnect fees — Disconnect details now include a Fees section listing each fee with its type, description, and amount, along with a total. • Photos and videos stay in sync across devices — Images and videos you add or remove on one device now reliably reach your other devices after a sync, including photos attached to meters and disconnects. Photos sent from the office in JPG or PNG format now open correctly. FIXED • Sync, Sign Out, and Add no longer disappear when you filter the order queue by category. The category picker now has its own bar, and your selection is kept through a sync. • On the Map screen, the Directions button now stays visible — on iPadOS 26, after returning from Apple Maps, and after a sync — and the route you are following is no longer cleared or drawn twice when the app syncs. • The Search screen no longer jumps or resizes when the keyboard opens, especially on iPad in landscape. • Tapping an order in a filtered or search result list now opens the correct order. • Saving a PDF form no longer corrupts the saved form data.
Audience growth
Ratings growth
Baseline captured. Growth appears after the crawler observes a changed rating count.
Momentum comes from crawler snapshots for the tracked storefront. “Viral growth signal” means unusually fast recent rating gains; it is an indicator, not download data.
Price tracking
Price intelligence
First snapshot captured. The trend line starts after the next crawler price observation.
- First observed Aug 20, 2026 · 3:59 AM Free