Tech360 Champs

About this app

Tech360 is a mobile app designed to support Comcast Field Technicians in effectively addressing and resolving issues for cable and internet customers. Equipped with a diverse range of functionalities, it simplifies the process of identifying and resolving customer concerns. Noteworthy features include access to directions, technical data research, seamless equipment swapping, service activation, and a comprehensive system health measurement tool. Tech360 serves as a comprehensive solution, providing technicians with essential technical information and step-by-step instructions to assist Comcast customers efficiently. By consolidating these features into a single app, it eliminates the need for technicians to manage multiple applications or undergo repeated logins. Our commitment to excellence is evident through regular updates, ensuring that the Tech360 app evolves continuously to meet the evolving needs of both Comcast technicians and customers, delivering an optimal user experience.

Enhancements: Xfinity Mobile Ambassador Share Link | Unified Lead Management The Xfinity Mobile Ambassador Share Link flow now provides a smoother handoff for interested Residential customers. Customers can request follow-up from a sales representative, helping teams capture and support potential Xfinity Mobile leads more effectively. Unified Contextual Menu Design Updated the contextual menu experience across the app by extending the drawer-based design previously introduced in Device Details. This creates a consistent look and feel across all contextual menus while improving usability through clearer organization, including grouped and alphabetized options. Defects: Drop Path Footage: The issue that caused the Drop Path measurement to be partially or fully unreadable in the OneDrop bury flow has been resolved. Inventory Notification: The issue causing the red notification indicator to appear on the Tasking icon instead of the Inventory icon has been resolved. Thank you, Norm Welch, for the report! Landscape Mode for iPad: The issue preventing iPad from rotating to landscape mode in Champs has been resolved. Thank you, Chad Smith, for the report! Job Status Icon: The issue causing the Status icon to appear off-center has been resolved. Thank you, Terry Shelton, for the report! Language Translator Keyboard: The issue preventing “Open Settings” from working when selecting “Add New Keyboard” in the Language Translator has been resolved. Device Location Error: The issue causing an Unknown Service Exception error has been resolved.

Momentum comes from crawler snapshots for the tracked storefront. “Viral growth signal” means unusually fast recent rating gains; it is an indicator, not download data.

1. First observed Aug 22, 2026 · 8:59 PM Free