About this app
GuestTouch is the ultimate hotel reviews, surveys, guest messaging, and engagement platform for modern hoteliers. With GuestTouch Messaging: - Send automated messages at all stages of the guest journey - from booking and pre-arrival to in-stay and post-stay - Send unique messages based on room number/type. - Send targeted bulk messages to specific audience - Connect through SMS, WhatsApp, and OTA channels like Expedia - Manage all communication in a single unified inbox - Engage with potential customers directly through Google Search, WebChat, and OTA channels - Official partner for Google Business Messages and Expedia With our All-in-One Reputation platform powered by guestAI: - Collect more online reviews across platforms automatically with PMS integration - Gather internal guest feedback through smart surveys - Track reviews seamlessly with comprehensive monitoring - Access detailed reports with actionable insights - Respond to reviews efficiently with guestAI or with GuestTouch Concierge for managed responses - Manage multiple properties and brands with unique reporting - Discover how thousands of accommodation providers use GuestTouch to transform their hotels.
Latest release
What’s New
Minor updates.
Audience growth
Ratings growth
Baseline captured. Growth appears after the crawler observes a changed rating count.
Momentum comes from crawler snapshots for the tracked storefront. “Viral growth signal” means unusually fast recent rating gains; it is an indicator, not download data.
Price tracking
Price intelligence
First snapshot captured. The trend line starts after the next crawler price observation.
- First observed Aug 13, 2026 · 4:25 PM Free
Screenshots
