About this app
With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests. Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device. The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
Latest release
What’s New
• Easier to use login screen. • Other minor enhancements and bug fixes.
Audience growth
Ratings growth
Baseline captured. Growth appears after the crawler observes a changed rating count.
Momentum comes from crawler snapshots for the tracked storefront. “Viral growth signal” means unusually fast recent rating gains; it is an indicator, not download data.
Price tracking
Price intelligence
First snapshot captured. The trend line starts after the next crawler price observation.
- First observed Sep 25, 2026 · 11:17 AM Free