About this app
iHelp is an application that will help you find your Global Caché iTach, iTach Flex or GC100 unit in your network. You can also update the firmware of your iTach and iTach Flex unit. Please note: iHelp only supports unit bought from Global Caché for firmware updates. Updating rebranded units is not supported. If you have questions or suggestions then please use the 'Send Email...' option in the Help menu.
Latest release
What’s New
Updated used frameworks Bugfix in feedback screen
Audience growth
Ratings growth
Baseline captured. Growth appears after the crawler observes a changed rating count.
Momentum comes from crawler snapshots for the tracked storefront. “Viral growth signal” means unusually fast recent rating gains; it is an indicator, not download data.
Price tracking
Price intelligence
First snapshot captured. The trend line starts after the next crawler price observation.
- First observed Aug 8, 2026 · 1:42 AM $5.99