Apps by Virtually OnSite LLC
VOS: Remote Visual Support app icon

Business

VOS: Remote Visual Support

Virtually OnSite LLC

Free download 5.00 · 1 storefront · 8 ratings In-app purchases unconfirmed
Open on Apple

About this app

See the issue before you dispatch. VOS is remote visual support for service teams, technicians, dispatchers, and support professionals. Start a secure live session and see through a customer’s or onsite technician’s phone camera without requiring them to install an app. It is not a screen share. It is a live view built for real service work. Use VOS to: • Diagnose equipment issues before scheduling a visit • Confirm model numbers, alarm codes, status lights, visible damage, leaks, and access conditions • Guide customers and field technicians with live arrows, circles, zoom, and flashlight controls • Capture screenshots, recordings, annotations, and session notes • Create inspection records, site surveys, before-and-after evidence, and service documentation • Share a review link with managers, vendors, technicians, or customers • Decide whether to resolve the issue remotely, prepare parts and tools, or schedule an onsite visit Three visual workflows • Remote visual support: See what the customer or technician sees • Live walkthroughs: Share your own camera while another person watches • Field documentation: Record and document work without inviting another participant Built for service teams Customers join from a secure browser link, so they do not have to download an app or exchange personal phone numbers. The technician can guide the session, capture the important details, and keep the documentation attached to the work. VOS helps service organizations reduce unnecessary truck rolls, prevent repeat visits, improve handoffs, diagnose issues faster, and arrive better prepared. Ideal for HVAC, refrigeration, electrical, plumbing, facilities, property maintenance, industrial service, IT remote hands, warranty support, and technical customer service.

Latest release

What’s New

Version 2.0.9 Aug 14, 2026

Added the ability to upload photos and videos after the session is closed for supporting media.

Audience growth

Ratings growth

Steady
7-day gain +0
Ratings / day 0.0
30-day gain +0
US rating-count history
8 ratings
8 Aug 16, 2026 · 8 ratings Aug 16, 2026

Baseline captured. Growth appears after the crawler observes a changed rating count.

Momentum comes from crawler snapshots for the tracked storefront. “Viral growth signal” means unusually fast recent rating gains; it is an indicator, not download data.

Price tracking

Price intelligence

1 captured event
Current Free
Historical low Free
Paid → free
Price history
Current Free
Free Aug 16, 2026 · Free Aug 16, 2026

First snapshot captured. The trend line starts after the next crawler price observation.

  1. First observed Aug 16, 2026 · 11:50 PM Free

Screenshots

VOS: Remote Visual Support iPhone screenshotVOS: Remote Visual Support iPhone screenshotVOS: Remote Visual Support iPhone screenshotVOS: Remote Visual Support iPhone screenshotVOS: Remote Visual Support iPhone screenshotVOS: Remote Visual Support iPhone screenshot VOS: Remote Visual Support iPad screenshotVOS: Remote Visual Support iPad screenshotVOS: Remote Visual Support iPad screenshotVOS: Remote Visual Support iPad screenshotVOS: Remote Visual Support iPad screenshotVOS: Remote Visual Support iPad screenshot